Hunan Juyou Workshop Network Technology Co., Ltd. ("JUYOU Workshop," "we," "us," or "our") develops and operates casual mobile games, primarily on the WeChat Mini Game platform. We are committed to protecting your privacy and handling your personal information transparently and responsibly.
This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have. By using our games, visiting our website at jyounet.com, or otherwise interacting with our services, you acknowledge the practices described in this policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
1.1 Information You Provide Directly
- Business Inquiries: When you contact us via email or our website, we collect your name, company name, email address, phone number, and any additional information you choose to share.
- WeChat Authorization: When you play our games on the WeChat Mini Game platform, WeChat provides us with your public WeChat profile information (such as avatar and nickname) subject to your WeChat privacy settings. We do not receive your real name, phone number, or other private WeChat profile details.
1.2 Information Collected Automatically
- Gameplay Data: To provide and improve our games, we automatically collect gameplay-related data, including in-game progress, scores, level completions, feature usage patterns, and in-game interactions.
- Device Information: We collect device-level data such as device model, operating system version, screen resolution, language settings, and network type (Wi-Fi / cellular). This helps us optimize game performance across different devices.
- Log Data: When you access our website or games, our servers automatically log information including IP address, browser type, access timestamps, pages or screens visited, and referring URLs.
- Cookies & Similar Technologies: Our website uses cookies and similar tracking technologies to remember your preferences, analyze site traffic, and improve your browsing experience. You can manage or disable cookies through your browser settings. Our games may also use locally stored identifiers for session management and feature functionality.
- Advertising Identifiers: Some of our games may use advertising identifiers (such as IDFA on iOS, GAID on Android, or equivalent device identifiers) for ad delivery and analytics purposes, where applicable and with appropriate consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To operate, maintain, and deliver our games and website services to you.
- Game Improvement: To analyze gameplay patterns, identify bugs, balance game mechanics, and improve user experience based on aggregated data.
- Business Communication: To respond to your partnership inquiries, customer support requests, or other communications you initiate.
- Analytics & Performance: To measure and analyze traffic, engagement, and usage trends across our website and games.
- Advertising: To serve contextual or interest-based advertisements within our games, where applicable. We work with ad networks that may process device identifiers to deliver relevant ads.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
3. Data Sharing & Third-Party Services
We do not sell your personal information. We may share data with the following categories of third parties:
3.1 Platform Providers
- WeChat / Weixin (Tencent): Our games operate on the WeChat Mini Game platform. Gameplay data, device information, and WeChat profile data are processed by Tencent in accordance with the WeChat Privacy Policy.
3.2 Analytics Services
- Baidu Analytics: Our website uses Baidu Analytics to understand visitor behavior. Baidu processes anonymized usage data in accordance with its privacy policy.
3.3 Advertising Partners
- Our games may display advertisements served by third-party ad networks. These partners may use device identifiers, cookies, or similar technologies to serve targeted ads and measure ad performance. Where required by law (e.g., GDPR, CCPA), you will be asked for consent before advertising identifiers are used for personalized advertising.
3.4 Service Providers & Legal Obligations
- We may share data with trusted service providers who help us operate our business (e.g., cloud hosting, email services), subject to contractual data protection obligations. We may disclose information where required by law, court order, or governmental regulation.
4. Data Storage & Security
- Data Location: Your personal information is primarily stored on servers located within the People’s Republic of China. Some third-party service providers may process data in other jurisdictions.
- Retention Period: We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.
- Security Measures: We implement industry-standard technical and organizational safeguards to protect your data, including encryption in transit (TLS/SSL), access controls, regular security audits, and staff training on data protection practices.
5. Children’s Privacy
Our games are designed for general audiences and are not specifically directed at children. However, we recognize that children may access our games, and we take the following measures:
- We do not knowingly collect personal information from children under the age of 13 (or the applicable age of digital consent in your jurisdiction) without verified parental consent.
- If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at juyouwork@icloud.com. We will take steps to delete such information promptly.
- On the WeChat platform, Tencent applies its own youth protection measures, including time limits and spending caps for minors, which our games comply with.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request deletion of your personal information, subject to legal retention requirements.
- Opt-Out: You may opt out of marketing communications, personalized advertising (where applicable), and certain data collection practices. For advertising opt-outs, you can adjust your device settings (e.g., “Limit Ad Tracking” on iOS, “Opt out of Ads Personalization” on Android) or manage WeChat ad preferences through the WeChat app.
- Data Portability: Where applicable, you may request a structured, machine-readable copy of your data.
- Withdraw Consent: You may withdraw previously given consent at any time.
- Complaint: You have the right to lodge a complaint with a relevant supervisory authority.
To exercise any of these rights, please contact us at juyouwork@icloud.com. We will respond within 30 days (or within the timeframe required by applicable law).
7. International Data Transfers
Our services are primarily operated from China. If you access our services from outside China, please be aware that your information may be transferred to, stored, and processed in China or other jurisdictions where our service providers operate. By using our services, you consent to such transfers, subject to the safeguards described in this policy.
8. California Residents (CCPA Notice)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights. We do not sell personal information as defined under the CCPA. You have the right to:
- Know what categories and specific pieces of personal information we collect, use, and disclose.
- Request deletion of your personal information.
- Not be discriminated against for exercising your CCPA rights.
To submit a CCPA request, please email juyouwork@icloud.com with the subject line “CCPA Request.”
9. GDPR Notice (EEA / UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom, the following applies:
- Legal Basis: We process your personal data based on: (a) your consent; (b) performance of a contract (providing game services); (c) our legitimate interests (improving our services, analytics, business communications); and (d) legal obligations.
- Data Controller: Hunan Juyou Workshop Network Technology Co., Ltd. is the data controller for personal information processed under this policy.
- EU Representative: Contact us at juyouwork@icloud.com for inquiries about our EU data processing activities.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on this page and updating the “Last Updated” date. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company Name: Hunan Juyou Workshop Network Technology Co., Ltd.
- Email: juyouwork@icloud.com
- Address: A3 Guohui, Xinhe Street, Kaifu District, Changsha, Hunan Province, China
We will acknowledge and respond to your inquiry within 30 calendar days.